Sign up to Our

NEWSLETTER


 
RSS Feed
Knowledgebase : WPL
 

Realtyna's support coverage for its products extends to the following cases at the time of validity of the support and update package: 1. Although a lot of information is available through the manuals, documents, and knowledge-based articles, Realtyna p...
To download the WPL Mortgage Calculator Add-on Manual from the Realtyna server, please click Here [http://wpl.realtyna.com/wassets/mortgage-calculator-addon.pdf]
From June 22nd 2016 Google won't provide service for key-less requests: http://googlegeodevelopers.blogspot.co.uk/2016/06/building-for-scale-updates-to-google.html [http://googlegeodevelopers.blogspot.co.uk/2016/06/building-for-scale-updates-to-google.htm...
In order to improve the MLS addon synchronizing speed, we created separate functions for importing and purging. So if you're updating your MLS addon from v.2.5.0 to v.2.7.0, you need to add a new cronjob from your website CPanel, otherwise expired listing...
Yes, we can provide child sites under your own domain. Your WPL license would include unlimited installation of WPL onto the child sites. Our support coverage would apply to your main site, not the child sites. See our support coverage article here: htt...
Each WPL package contains a one-time complimentary installation service [https://realtyna.com/complimentary-installation-service-benefits/]. The client agrees to provide standard web hosting access with following minimum features [https://support.realty...
WPL loads Google map library itself. If a third party theme also loads Google map library it will cause a conflict between WPL and the theme. The issue will appear on the Google map in a way that if you zoom in or zoom out your map does not load. Also a J...
To create a new layout for WPL widgets, copy and paste one of the existing layouts and rename it a custom name. For example: if you want to create a new layout for the Carousel widget, create a new file in this path: /wp-content/plugins/real-estate-listin...
You can tag MLS properties as Hot, Featured or remove these tags like normal properties.
For managing WPL activities, you can simply go to "Activity manager" and manage existing activities or add new activity. By clicking on the "Edit" icon or adding a new activity, you will see the screenshots below: You can set the activity parameters s...
While updating the WPL and any other WordPress plugins, you may be faced with error messages by WordPress such as "could not copy file ......." or "could not delete ...." These errors are not related to WPL. In some cases, to fix these errors, you shoul...
Since WPL v3.5.1 and membership add-on v2.5.0 the Facebook login button feature has been released. Please find the setting by the following this path: WordPress backend > WPL > Settings > Membership > Facebook Login and enter the APP ID and App Secret. ...
This article is useful for those having good knowledge of php, html and css To do this you need to customize WPL internal views. For more information, please check these KB articles first: https://support.realtyna.com/index.php?/Knowledgebase/Article/...
To download your purchased products, please login into http://billing.realtyna.com/ [http://billing.realtyna.com/] with your billing account and then follow the steps below:
First you need to create a Favorites widget in WPL Hidden position: Then grab the short of this widget by clicking on "View Shortcode" button. After that, go to WPL Activity Manager and create a new "html" activity; then put the shortcode you've just co...
There are published/unpublished button in the WPL> listing manager that you can publish or unpublish Please visit the screenshot:
The social icons in the WPL single Property Page can be managed using the WPL Activity Manager. To hide/show them go to WPL->Activity Manager menu and search for "links". Click on the edit icon of listing_links activity: You will then see the social m...
You can find WPL Search Widget by following the path: WordPress Backend > Appearance > Widgets > (WPL) Search You need to Add The search widget Into " Property Listing Top" position, In this position you will have the search widget on top of the all pro...
When entering the location data, WPL will try to detect the Geo point of a property by sending the location text to the Google servers. Then WPL sets the longitude and latitude automatically. Sometimes fetched longitude and latitude is not exact so you ...
Go to the WPL settings menu and change the date format option under the "Global" category. Please see screenshot below:
There are 2 different ways to create the WPL menus on the frontend: 1) CREATE ALL THE MENUS SEPARATELY AND LINK THE PAGES TOGETHER VIA THE TARGET PAGE This method is not recommended. read more ... [https://support.realtyna.com/index.php?/Default/Knowle...
WPL uses an amazing Property Structure (FLEX) so you can add new fields and edit/enable/disable/delete the current fields. You can also make some fields mandatory, or change the sorting of the fields. Please see the screenshot below: For adding new fi...
Exporting WPL settings can help you store a copy (backup) of your current WPL settings for future use. To do this, go to your WPL Settings in the administration area. Below the Settings table, you will see the Import/Export box. You can export settings ...
You can use WPL shortcodes inside of a PHP file such as a WordPress theme file. Use the WordPress do_shortcode() function for this. For example, when loading a Property Listing, you should insert echo do_shortcode('[wpl_property_listings]'); code into you...
If you have sold a property and you want to mark it as sold on your website, there are several ways you can do this: 1- The easiest way is to purge the sold listing from your website. If you don't want to purge it, you can delete it temporary. This way ...
If you have ever encountered an error box just like the following image on top of your website: Then all you have to is to go to you WPL Backend > Settings > UI Customizer, and click on "Save Changed Styles" button, as illustrated below:
WPL 1.7.0, Notification Manager has been released as well as the "favorites widget" for PRO members and the "contact agent" activity for both PRO and basic versions. You can access the Notification Manager by going to WPL->Notifications: As shown in t...
You can apply your styles on WPL views, widgets and activities as described bellow: 1. Create a child-theme for your active template and activate it, Then add your styles to the "style.css" of your child theme. This is recommended. 2. Add your styles ...
In order to change settings for any WPL Activity in the Activity Manager like Google Map, the gallery, QR Code etc, you should go to WPL -> Activity Manager and click on the Edit icon. Then change any of the settings to your desired setting. (See screensh...
For upgrading from WPL basic to WPL PRO you have 2 options: - WHEN YOUR WPL BASIC DATA/CONFIGURATION IS NOT IMPORTANT FOR YOU. In this case completely remove WPL basic plugin (using the WordPress delete link in plugin manager) and then install the WPL ...
Our MLS Integration works like a PHP version of the RETS connector. This means that Realtyna, as a developer, never keeps the MLS data nor do we even have access to it. The client will use their username and password and, if needed, we will help the clien...
In the WPL by default, there are 5 tags. You cannot remove them from the backend of WPL. But you can Edit the title or you can disable/Enable and make them Show/Hide for the certain section. The tags are placed in this path: WPL> Flex > Specialties. B...
For spam protecting, WPL converts text emails to image emails and disabled email link by default. If needed you can enable email link using mailto option. Go to WPL->Activity manager and found "agent_info" activities (There should be 2 or 3 activities) an...
You can add your desired fields to profile of agents in WPL using WPL->Flex->User menu. In this guide, we're going to add a new URL field for holding Facebook Page of the agents. 1- Open the WPL->Flex->User menu. 2- Select "URL" as field type and then...
We have developed a new feature for our Advanced Portal Search add-on to further enhance the search options for your clients. With our new Suggestion Search, your clients can pick a certain location parameter and the type in their inquiries. This way, the...
In our new WPL release we have added a new feature to the search widget that enables you to easily add fields in or out of the hidden section option. Please see below for the description: * Go to Appearance->Widgets and click on "View Fields": * Ad...
Each listing/property has an alias/permalink/url in the WPL. Lets say this is one of your listings page: http://wpl28.realtyna.com/properties/27133-Villa-Manhattan-New-York-New-York-United-States-3Bedrooms-1Bathroom-EUR1105/ [http://wpl28.realtyna.com/pro...
If you like to disable WordPress dashboard / Backend access for some certain users or users by their role, You can do it using some third party plugins. You should be able to find some here [https://wordpress.org/plugins/search/dashboard+access/] or by se...
The information below serves as a guide on how to add WPL views with Divi Builder on your website. 1- Search widget 2. Property Listing and Property Show pages 3. Agent listing 4. Carousel Multi image. 1. SEARCH WIDGET. First, you need to crea...
WPL shows USA by default if it couldn't find any listings in the search results page. If you want to show another country/state/province instead of US, you should modify default latitude and longitude of Google Maps activity (plisting_position1 position)....
WPL generates latitude and longitude of a proeprty during inserting location data but sometimes generated geo position is not acuurate so you need to set it manually. For setting proeprty position you can simply drag and drop map marker to the desired pos...
Since WPL PRO 3.1.0, we added a new layout for property details page. You can switch to new layout by setting "Property Details Layout" to "Layout2" from WPL > Settings > UI Customizer > Layouts > Property Details Layout
If you want to set your desired currency in the Membership dashboard, you need to edit the e-wallet settings in the WPL activity manager. You can find it by following this path: WPL > Activity Manager > ewallet > Currency in the "dashboard_button " posi...
WPL uses the default WordPress sender email/name for its notifications. To change WordPress sender email/name, You can install some third party plugins. Note: If you couldn't change the email sender/name globally on WordPress or you want to set a certai...
By default, WPL uses comma character as thousand separator of numeric fields in search widget. If you want to change it, then you can simply do it by adding fourth parameter into the price, area, etc. fields in the search widget configuration. For doing...
Using WPL Membership addon, you can change the default WordPress login/register/forgot pages to WPL Membership pages. You can enable this feature simply by setting USER URLS option to WPL URLS in WPL->Settings->Membership->Users Section. We explained th...
WPL doesn't have separate option for timezone and use default timezone of your server (For both PHP and MySQL) so you can simply change WPL timezone by changing timezone option of WordPress. Please find this link: https://www.google.com/?gws_rd=ssl#q=How+...
You'll first need to create a page on your site to host your blog. From your dashboard, navigate to PAGES --> ADD NEW. ADD A TITLE for your page. You can call it "blog," or give it another name. On the right hand side you will see several options for ...
INSTALLATION If you want to create a WordPress multilingual website, then you don't have many choices. You can use free plugins such as Polylang, qTranslate etc or use a premium plugin like WPML. We strongly suggest to use WPML since it's the most comp...
Using WPL APS addon you can simply create property listing landing pages and use those landing pages in your marketing campaigns or send them to your clients via email or even create a new menu on your website using that landing page. For using this aweso...
If you want to create a new image gallery for the Floor plan category images, follow these steps: 1. Create a new activity with "listing gallery" type, go to the WPL menu -> Activity Manager Here you should select the "Position" button to choose where...
WPL is a modular system. To manage its activities go to WPL->Activity manager menu. To disable Google Maps activity on listing pages, locate Google Maps activities and disable the activity that is assigned to the listing position. Please see screenshot be...
If you want to disable all WPL notifications for a certain user, you can uncheck "Receive Notifications" access for that user. For this navigate to WPL->User Manager and then edit your desired user. Please find below screenshot.
In WPL PRO, when you edit an activity you're able to hide or show that activity in certain pages. Please check following figures:
By default WordPress shows all of search widget in all of pages (If the sidebar called on all pages) so if you want to show some certain widgets into certain pages you should use a third party plugin named Display Widgets [https://wordpress.org/plugins/di...
Since WPL3.5.1 we have added a new system for running WPL Cron-jobs. WPL has some tasks (jobs) that should be run regularly. By default we will run them on the background when someone visits details page of one property on your website. So it large scal...
To enable the register button beside the login, please follow this path: WordPress Backend > Settings > General > And check the Membership > Anyone can register. If your WordPress is multi-site installation, you can enable the register button, by this...
WPL has contact forms that you can enable using the activity manager of WPL. They are located on the Property page and the Profile Page. After enabling them, you will see contact forms in the single property pages and profile show pages: Note: These a...
If you want to share a property on Facebook, Twitter, Google+, Pinterest etc. You can enable social share links on listing_links activity of WPL (pshow layout). Please find following screenshots:
Since WPL 3.3.1 a new feature has been added to the WPL settings. You can enable/disable the property listing cursor hover effect. To do so, Please follow this path: WPL > Settings > UI Customizer > Listing Settings > Listing picture mouseover effect ...
WPL has a flexible shortcode so you can do almost everything that you need for filtering listings using this shortcode. Let's check WPL shortcode structure. [WPL parameter1="value1" parameter2="value2" ....] for filtering your desired listings you can...
Sometimes maybe you see a message on the property listing page which doesn't allow to show the list of properties. This message is " NO PROFILE FOUND OR IT'S NOT AVAILABLE, NOW!" To fix this issue, Please check " Parent" page on that specific page. Go t...
For getting a Bing Maps key, please follow below steps: 1- Open https://www.bingmapsportal.com/ [https://www.bingmapsportal.com/] website and click sign in button. 2- If you have a live.com account, login with your live account otherwise create a new ...
Since June 2016, Using Google Maps (on public websites) requires an API key. Here we explain how to get one and set it in the right place at the WPL. 1. Login into your google account and follow this link [https://developers.google.com/maps/documentat...
If you want to add embed code in the video box on the Property Wizard page, please follow this instruction. 1. Find your video on www.youtube.com [http://www.youtube.com] 2. In the popup window you will find the embed code. 3. Edit your property or ...
WordPress has a powerful toolbar on frontend but sometimes you like to hide it for your website logged in users or agents. It's not something that can be done by WPL but you can use some third party plugins for hiding the toolbar. You can find many thir...
For WPL3.1.0 (Both PRO and Basic users), you can insert 2 different price ranges in the search widget. One is for listings for sale, the other is for rental listings. For this, please click the "View Fields" button of WPL search widget and then edit the p...
There are two ways to add sample properties in WPL: Simple and Advanced. The Simple way is to use the integrated feature that is available under WPL Settings in backend. By clicking on "Add Sample Properties", you will get up to 6 random properties adde...
WPL generates shortcodes that are included inside of property description. It doesn't matter if you use WPL basic or WPL PRO, you can simply put your desired shortcode into the simple textarea field or HTML editor. Note: Don't insert WPL shortcodes insi...
You should go to WPL -> Activity manager, Then edit Walk Score from the list and set "width" to "100%". If you set the layout as "None" the walk score layout will change dynamically based on the device size.
Since WPL 3.3.0 You can add new data categories or manage existing ones for different entities/kinds of WPL. For this, you can navigate to WPL->Flex->Category Management. Please check following figure: You can edit existing categories' names, change the...
If you want to hide/show certain fields for certain users, you can use field access feature of WPL Membership addon. Please navigate to WPL->Flex and edit your desired field. You will see an "Access" section in the bottom of edit screen. using this opti...
Since WPL 2.0.0, we added a style switcher to the property listing view of WPL so visitors can switch between list and grid styles. The default value of the style switcher is "Grid" but you can change it by placing a key "value" text into the WPL shortc...
WPL Franchise addon uses WordPress multi-site feature for creating child websites. If you want to map a domain to one of your child websites it can be simply done using some third party plugins and some configurations. You can simply search about "WordP...
There are many factors that you should consider for speeding up your website. HOST/SERVER SIDE 1- Don't use shared hosts if fast speed is very important for you. A dedicated server, VPS or Cloud host (Based on your budget) can be good choices for speed...
To purge all Unfinalized property, Please follow this path: WordPress Backend > WPL > Settings> Maintenance > select the " Purge unfinalized listings" and click on " Clear" button,
If you want to receive a notification whenever a new listing is submitted on your website, you can simply enable "New Listing" notification in the WPL->Notifications menu. Please check following figure:
You can hide list view of a listing page by adding wplplv="0" to the page shortcode. For example the [WPL] shortcode will be [WPL wplplv="0"] This way, only Map view shows on listing page.
Since WPL3.3.0, we added an option to show/hide property tags on gallery activities and carousel widget. If you updated your WPL to latest version, then you're able to show the property tags on your desired section or even hide them if you don't like to...
By default, in WPL search results pages when visitors try to sort the listings by another sort option, or they decide to navigate to other search results pages, their page will refresh to load new results. You may don't like it and like to use another smo...
Since WPL Pro 3.3.0 version a new feature has been added that you are be able to sort the property listing by the property type and listing type. To enable it, please follow this path: WPL > Data structure > Sort Options > and enable the "Advanced Prope...
If you're going to speed up property details page on your website more, please check the following items. 1- Speed of property details page highly depends to number of images that you added for a listing. Some clients have 30 - 80 images for a listing. ...
For using WPL payment system please do the followings: CONFIGURING PAYMENT GATEWAYS Navigate to WPL->Payments and configure your gateways. You can disable the gateways that you don't like. Here you can find explanation for each option. E-WALLET St...
To update your PRO plugin to the latest version, go to the WPL dashboard, enter your Realtyna Billing Credentials and click on the update icon of PRO addon. 1. Insert the username and password of your Realtyna billing account (http://billing.realtyna.co...
To upload new map marker in WPL, Please follow this path: WordPress Backend> WPL > Data structure > Listing Types Upload the new Map Marker: Assign the Map Marker to the Listing Types: It will save after a second and the page will reload:
Since WPL3.5.0, You can use WPL Modules in Divi Page builder if you're using Divi Theme (or Divi Builder plugin without its theme). This feature is included in WPL Basic and WPL PRO so all of WPL users can use it. In the Divi backend page editor, Try to...
Since WPL3.5.0 you can use WPL Elements in Visual Composer (a famous Page Builder plugin). It doesn't matter if you're Basic user or Pro user, this feature is included for both of users. WPL VC Elements are available in addition to other Visual Composer...
WPL sends the contact form email to WordPress email of agent not main email or secondary email of agent. 1- If you didn't receive any notification, the first reason is you might check wrong email. Please check WordPress email of agent. By WordPress emai...
Please do the followings if you see the Google map error even after inserting Google API key: 1- Make sure your WPL is updated at-least to version 3.2.0 2- Make sure you inserted the API key correctly. 3- Make sure your website domain is inserted in...
WPL is a normal WordPress plugin and it can work with any WordPress template that has enough space to publish and render WPL Widgets. You can use Template design documentations on the net (and CSS design). You can override the WPL on your desired theme. ...
This can have several causes listed below: 1- Your property is not finalized, not confirmed or deleted temporary. 2- Property expired (For membership addon). After expiring a user membership subscription his/her properties will be expired and do not...
WPL has a feature for specifying the showable agents/profiles on the listings pages and agents widget. If you want to hide or show an agent/profile in the agents/profiles listing pages or agents widget, please use this option. This option is named "Publ...
We are currently building a catalogue in WPL Pro that will provide you with the opportunity to translate your Realtyna website platform into the language of your choice at no cost! Please see our catalogue below and check if we have your preferred langu...
Below is a list of systems that work with WPL: * Linux Host * Apache Server 2.x.x or higher (or other standard web servers such as Nginx or Light Speed etc.) * PHP 5.4.x or higher * MySQL 5.x.x or higher * For using polygon search of WPL APS a...
After adding a new field in the WPL > Flex menu. If you want to make visible the field in the search widget options, you need to set " Search widget" option to " show". You can find this option by click on the edit icon in the related field. Please visit ...
When you receive the error message "Location data is mandatory," this means that you need to at least insert a Country and State before you can finalize your property. Please note that inserting an accurate address is very important in the WPL functiona...
There are 2 different ways to create WPL menus on the frontend. 1) CREATE MENUS BY USING THE WPL SEF FEATURE (RECOMMENDED) To use this feature, the WordPress permalink settings must not be set to default and the file .htaccess must be available on your...
Default latitude, longitude and zoom level are used when there is no property. If WPL locates a property, it will set the map center and zoom level intelligently otherwise it will use default latitude and default longitude as center of Google Map. Note:...
There are 2 title fields in WPL. One for property page title that appears on page title of single porperty page and one for property title that appears in most of views such as listing pages, infowindow, carousels, single property page etc.
To download the WPL Calendar Add-on Manual from the Realtyna server, please click here [http://wpl.realtyna.com/wassets/calendar-addon.pdf].
To download the WPL Pro Manual from the Realtyna server, please click here [http://wpl.realtyna.com/wassets/wpl-manual.pdf] .
To download the RETS Add-on Manual from the Realtyna server, please click here. [http://wpl.realtyna.com/wassets/rets-addon.pdf]
To download the SMS Add-On Manual from the Realtyna server, please click here [http://wpl.realtyna.com/wassets/sms-addon.pdf].
To download the Spatial Integration Add-on manual from the Realtyna server, please click here. [http://wpl.realtyna.com/wassets/Spatial%20Addon%20Manual.pdf]
If you uploaded the images on backend Add/Edit Listing menu and they are shown just fine on this menu but they're not shown on the frontend, then please check the followings: 1- Make sure the gallery activities are enabled. Navigate to WPL->Activity M...
Walk Score had stopped providing map access to its Walk Score widget. Therefore, the map is no longer supported in WPL's Walk Score Activity. However the widget will still show the scores like the image shown below. Note that optionally, you may want to...
Find the screenshots below with widget areas and activity positions for the WPL views. 1. Property listing page 2. Property details page Default layout 3. Property details page Layout2 4. Neighborhood details page (for Neighborhood add-on only) ...
Download the latest version of the Realtyna WPL CRM Manual [http://wpl.realtyna.com/wassets/crm-addon.pdf]. Remember: CRM is not part of the WPL Core, it is an add-on for WPL.
If you want to show property listing page in your home page, you shouldn't set WPL main page to WordPress home page. it creates below issues: * No SEF links on single porperty page etc. * Home widgets will show on single porpety page and other pages...
It is list of WPL / Realtyna Themes cookies for complying to EU cookie law. WPL AND ADDONS * FAVORITE_LISTINGS It used for storing favorite listings of visitor. Its duration is 30 days. * WPL_UNIT[1 - 4] it used for storing selected unit of visitor...