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Realtyna's support coverage for its products extends to the following cases at the time of validity of the support and update package: 1. Although a lot of information is available through the manuals, documents, and knowledge-based articles, Realtyna p...
From June 22nd 2016 Google won't provide service for key-less requests: http://googlegeodevelopers.blogspot.co.uk/2016/06/building-for-scale-updates-to-google.html [http://googlegeodevelopers.blogspot.co.uk/2016/06/building-for-scale-updates-to-google.htm...
Yes, we can provide child sites under your own domain. Your RPL license would include unlimited installation of RPL onto the child sites. Our support coverage would apply to your main site, not the child sites. See our support coverage article here: htt...
Each RPL package contains a one-time complimentary installation service. The client agrees to provide standard web hosting access with following minimum features to the Realtyna Team for installation. This is mandatory for using the complimentary instal...
You can tag MLS properties as Hot, Featured or remove these tags like normal properties.
RPL is a component for Joomla, therefore it can work with any database that Joomla supports, including PostgresSql.
For managing WPL activities, you can simply go to "Activity manager" and manage existing activities or add new activity. By clicking on the "Edit" icon or adding a new activity, you will see the screenshots below: You can set the activity parameters s...
While updating the WPL and any other WordPress plugins, you may be faced with error messages by WordPress such as "could not copy file ......." or "could not delete ...." These errors are not related to WPL. In some cases, to fix these errors, you shoul...
This article is useful for those having good knowledge of php, html and css To do this you need to customize RPL internal views. For more information please check these KB articles first: http://support.realtyna.com/index.php?/Knowledgebase/Article/Vi...
NOTE: THIS ONLY FOR PHP DEVELOPERS, NOT NORMAL USERS. Que : How can I display other variables in the listing page? Ans : The template file to modify for this purpose is: templates/template_name/html/com_rpl/propertylisting/default.php There is a $proper...
You can set default values in search widget by using WPL Shortcode wizard. Add required parameters with default values in WPL shortcode. For example, if you want to set default values for radius search you should use below shortcode in your page. [WPL...
The social icons in the WPL single Property Page can be managed using the WPL Activity Manager. To hide/show them go to WPL->Activity Manager menu and search for "links". Click on the edit icon of listing_links activity: You will then see the social m...
When entering the location data, WPL will try to detect the Geo point of a property by sending the location text to the Google servers. Then WPL sets the longitude and latitude automatically. Sometimes fetched longitude and latitude is not exact so you ...
Go to the WPL settings menu and change the date format option under the "Global" category. Please see screenshot below:
There are 2 different ways to create the WPL menus on the frontend: 1) CREATE ALL THE MENUS SEPARATELY AND LINK THE PAGES TOGETHER VIA THE TARGET PAGE This method is not recommended. read more ... [https://support.realtyna.com/index.php?/Default/Knowle...
WPL uses an amazing Property Structure (FLEX) so you can add new fields and edit/enable/disable/delete the current fields. You can also make some fields mandatory, or change the sorting of the fields. Please see the screenshot below: For adding new fi...
Exporting WPL settings can help you store a copy (backup) of your current WPL settings for future use. To do this, go to your WPL Settings in the administration area. Below the Settings table, you will see the Import/Export box. You can export settings ...
You can use WPL shortcodes inside of a PHP file such as a WordPress theme file. Use the WordPress do_shortcode() function for this. For example, when loading a Property Listing, you should insert echo do_shortcode('[wpl_property_listings]'); code into you...
If you have sold a property and you want to mark it as sold on your website, there are several ways you can do this: 1- The easiest way is to purge the sold listing from your website. If you don't want to purge it, you can delete it temporary. This way ...
WPL 1.7.0, Notification Manager has been released as well as the "favorites widget" for PRO members and the "contact agent" activity for both PRO and basic versions. You can access the Notification Manager by going to WPL->Notifications: As shown in t...
In order to change settings for any WPL Activity in the Activity Manager like Google Map, the gallery, QR Code etc, you should go to WPL -> Activity Manager and click on the Edit icon. Then change any of the settings to your desired setting. (See screensh...
For upgrading from WPL basic to WPL PRO you have 2 options: - WHEN YOUR WPL BASIC DATA/CONFIGURATION IS NOT IMPORTANT FOR YOU. In this case completely remove WPL basic plugin (using the WordPress delete link in plugin manager) and then install the WPL ...
Requirements: 1. The Property Compare module and view should be added to the Propertylisting view and configure completely. 2. RPL link module is activated in Propertylisting. 3. "Add compare" button must be added to RPL Links. In the Property listing ...
Our MLS Integration works like a PHP version of the RETS connector. This means that Realtyna, as a developer, never keeps the MLS data nor do we even have access to it. The client will use their username and password and, if needed, we will help the clien...
For spam protecting, WPL converts text emails to image emails and disabled email link by default. If needed you can enable email link using mailto option. Go to WPL->Activity manager and found "agent_info" activities (There should be 2 or 3 activities) an...
If you want to add a virtual tour on your page, you can do it very easily. When editing a Property, you need to go to the "Video". Here you can add your virtual tour. Enter a name, fill in the "Video description" if necessary. In the "Video embed code",...
Each listing/property has an alias/permalink/url in the WPL. Lets say this is one of your listings page: http://wpl28.realtyna.com/properties/27133-Villa-Manhattan-New-York-New-York-United-States-3Bedrooms-1Bathroom-EUR1105/ [http://wpl28.realtyna.com/pro...
"Text Widgets" can be edited or removed. You can edit or remove text widgets by following this path: WP Backend >Appearance >Widgets >Top Footer Rows > Text. You can also move it to another position by dragging and dropping. How many agents can be disp...
WPL shows USA by default if it couldn't find any listings in the search results page. If you want to show another country/state/province instead of US, you should modify default latitude and longitude of Google Maps activity (plisting_position1 position)....
WPL generates latitude and longitude of a proeprty during inserting location data but sometimes generated geo position is not acuurate so you need to set it manually. For setting proeprty position you can simply drag and drop map marker to the desired pos...
Since WPL PRO 3.1.0, we added a new layout for property details page. You can switch to new layout by setting "Property Details Layout" to "Layout2" from WPL > Settings > UI Customizer > Layouts > Property Details Layout
If you want to set your desired currency in the Membership dashboard, you need to edit the e-wallet settings in the WPL acitivity manager. You can find it by following this path: WPL > Activity Manager > ewallet > Currency in the "dashboard_button " pos...
WPL uses the default WordPress sender email/name for its notifications. To change WordPress sender email/name, You can install some third party plugins. Note: If you couldn't change the email sender/name globally on WordPress or you want to set a certai...
WPL doesn't have separate option for timezone and use default timezone of your server (For both PHP and MySQL) so you can simply change WPL timezone by changing timezone option of WordPress. Please find this link: https://www.google.com/?gws_rd=ssl#q=How+...
If you want to create a new image gallery for the Floor plan category images, follow these steps: 1. Create a new activity with "listing gallery" type, go to the WPL menu -> Activity Manager Here you should select the "Position" button to choose where...
WPL is a modular system. To manage its activities go to WPL->Activity manager menu. To disable Google Maps activity on listing pages, locate Google Maps activities and disable the activity that is assigned to the listing position. Please see screenshot be...
If you want to disable all WPL notifications for a certain user, you can uncheck "Receive Notifications" access for that user. For this navigate to WPL->User Manager and then edit your desired user. Please find below screenshot.
In WPL PRO, when you edit an activity you're able to hide or show that activity in certain pages. Please check following figures:
By default WordPress shows all of search widget in all of pages (If the sidebar called on all pages) so if you want to show some certain widgets into certain pages you should use a third party plugin named Display Widgets [https://wordpress.org/plugins/di...
This slider is a "Carousel Widget" with "Multi image" layout. You can find it by following this path: WP Backend >Appearance >Widgets >Top Footer Rows >(wpl) carousel: Featured properties.
WPL has contact forms that you can enable using the activity manager of WPL. They are located on the Property page and the Profile Page. After enabling them, you will see contact forms in the single property pages and profile show pages: Note: These a...
If you want to share a property on Facebook, Twitter, Google+, Pinterest etc. You can enable social share links on listing_links activity of WPL (pshow layout). Please find following screenshots:
For getting a Bing Maps key, please follow below steps: 1- Open https://www.bingmapsportal.com/ [https://www.bingmapsportal.com/] website and click sign in button. 2- If you have a live.com account, login with your live account otherwise create a new ...
Since June 2016, Using Google Maps requires an API key. Please follow this article to get one and set it in the right place at the WPL. 1. Please login into your google account and follow this link [https://developers.google.com/maps/documentation/jav...
For WPL3.1.0 (Both PRO and Basic users), you can insert 2 different price ranges in the search widget. One is for listings for sale, the other is for rental listings. For this, please click the "View Fields" button of WPL search widget and then edit the p...
WPL has an add-on for inserting dummy data (Sample Properties). You can download it from this link: http://wpl.realtyna.com/wassets/sample-addon.zip [http://wpl.realtyna.com/wassets/sample-addon.zip] After downloading, you can install it on your WPL PRO...
WPL generates shortcodes that are included inside of property description. It doesn't matter if you use WPL basic or WPL PRO, you can simply put your desired shortcode into the simple textarea field or HTML editor. Note: Don't insert WPL shortcodes insi...
You should go to WPL -> Activity manager, Then edit Walk Score from the list and set "width" to "100%". If you set the layout as "None" the walk score layout will change dynamically based on the device size.
Since WPL 2.0.0, we added a style switcher to the property listing view of WPL so visitors can switch between list and grid styles. The default value of the style switcher is "Grid" but you can change it by placing a key "value" text into the WPL shortc...
WPL Franchise addon uses WordPress multi-site feature for creating child websites. If you want to map a domain to one of your child websites it can be simply done using some third party plugins and some configurations. You can simply search about "WordP...
There are many factors that you should consider for speeding up your website. HOST/SERVER SIDE 1- Don't use shared hosts if fast speed is very important for you. A dedicated server, VPS or Cloud host (Based on your budget) can be good choices for speed...
If you want to receive a notification whenever a new listing is submitted on your website, you can simply enable "New Listing" notification in the WPL->Notifications menu. Please check following figure:
For removing the country name from property location, please follow this path: WPL > Setting > Locations > Property Pattern > remove [location1_name] If you want to remove the country name from user location you need to remove the [location1_name] from...
With setup mail forwarders you can forward incoming emails to your host to another account (Like Gmail, etc.) 1. Please login into your cPanel, and open the "Forwarders". 2. To setup a new forwarder choose the "Add Forwarder". 3. In this page, Ple...
The first slide in the home page is the "Carousel Widget". You can find it by following this path: WP Backend >Appearance >Widgets >Carousel >(WPL) Carousel If you would like to show your desire property in the "Carousel Widget", you will need to enter...
You can hide list view of a listing page by adding wplplv="0" to the page shortcode. For example the [WPL] shortcode will be [WPL wplplv="0"] This way, only Map view shows on listing page.
For using WPL payment system please do the followings: CONFIGURING PAYMENT GATEWAYS Navigate to WPL->Payments and configure your gateways. You can disable the gateways that you don't like. Here you can find explanation for each option. E-WALLET St...
When the MySQL strict mode is one, you may experience some unexpected issues with WPL (and some other well known web applications) Please follow mentioned instruction to turn it off. First, you should have SSH access to your Server, and login into it....
To update your PRO plugin to the latest version, go to the WPL dashboard, enter your Realtyna Billing Credentials and click on the update icon of PRO addon. 1. Insert the username and password of your Realtyna billing account (http://billing.realtyna.co...
WPL sends the contact form email to WordPress email of agent not main email or secondary email of agent. 1- If you didn't receive any notification, the first reason is you might check wrong email. Please check WordPress email of agent. 2- Check Spam/J...
Please do the followings if you see the Google map error even after inserting Google API key: 1- Make sure your WPL is updated at-least to version 3.2.0 2- Make sure you inserted the API key correctly. 3- Make sure your website domain is inserted in...
In this case you must login to the joomla backend and select RPL from the component list and select the "Location Manager" TAB. Then click on the Sync with languages Button. This also applies when you select one location level in the frontend (search mo...
Here is the comparison between a modified system and the original core of RPL: A: Original Developer SDK (Software Development Kit) Platform based on RPL B: Altered Non-Standard Code Platform (newbie system) There are several factors you should consid...
RPL is a normal Joomla component and it can work with any Joomla template that has enough space to publish and render RPL modules. You can use Template design documentations on the net (and CSS design). The RPL component follows the same standards. If yo...
This can have several causes listed below: 1- Your property is not finalized, not confirmed or deleted temporary. 2- Property expired (For membership addon). After expiring a user membership subscription his/her properties will be expired and do not...
Time marches on and we should say farewell to another version of the Joomla CMS [http://www.hostaway.net.au/news/content-management-systems/] - the 2.5 long term support (LTS) release. Joomla 2.5, which replaced the 1.5 version a few years ago [http://www...
We are currently building a catalogue in WPL Pro that will provide you with the opportunity to translate your Realtyna website platform into the language of your choice at no cost to you! Feel free to browse our catalogue to see if we have your preferred...
As mentioned in the property type section of the manual, residential properties should have bedrooms and commercial properties should have rooms. Until you specify the property type, one cannot select room or bedroom for the search. Property type and lis...
Features of the RPL E-mail Notification System RPL has a very flexible and highly customizable e-mail notification system. There are about 10 e-mail notifications in the RPL core and each add-on has its own e-mail notifications. The admin can customize an...
CRM v3 introduces reminders for events and the capability of having SMS reminders. If you are interested in using SMS reminders, you will need to find an "SMS web-service provider" with "API" to be capable of sending SMS to your target phone numbers. ...
Below is a list of systems that work with WPL: * Linux Host * Apache Server 2.x.x or higher (or other standard web servers such as Nginx or Light Speed etc.) * PHP 5.4.x or higher * MySQL 5.x.x or higher * MySQL STRICT_TRANS_TABLES must be off...
_THE DEMOGRAPHIC ADD-ON PACKAGE_ creates a boundary based map. It contains all of the information available regarding zip codes on the map and has full support of all countries. We import your census data into the Demographic Add-on. By having this featur...
The Carousel module provides us with a beautiful showing of properties. There are 5 types of galleries: dual, cloud, hline, hline-fade and vline. Below you can see how each type looks like: Dual: Cloud: Hline: Hline-fade: Vline: Arrows sho...
When you receive the error message "Location data is mandatory," this means that you need to at least insert a Country and State before you can finalize your property. Please note that inserting an accurate address is very important in the WPL functiona...
Default latitude, longitude and zoom level are used when there is no property. If WPL locates a property, it will set the map center and zoom level intelligently otherwise it will use default latitude and default longitude as center of Google Map. Note:...
There are 2 title fields in WPL. One for property page title that appears on page title of single porperty page and one for property title that appears in most of views such as listing pages, infowindow, carousels, single property page etc.
A site with 50,000-100,000 properties will require a dedicated server along with: 2 MB for each property 500 GB hard drive 2 GB Ram
To download the WPL Multi Agents Manual from the Realtyna server, please click here [http://wpl.realtyna.com/wassets/multi-agents-addon.pdf].
This option is moved to the Front-end, so all agents and users can have access to it. It's combined with property management as a powerful front-end option in the RPL menu in the new version.
Zend Optimizer is a free application that allows PHP to run Zend Files. Zend Optimizer greatly enhances the performance of PHP applications. The Zend Optimizer goes over the code generated by the standard Zend run-time compiler and optimizes it for fast...
If you uploaded the images on backend Add/Edit Listing menu and they show fine on this menu but they don't show on the frontend, then please check the followings: 1- Make sure the gallery activities are enabled. Navigate to WPL->Activity Manager and s...
When it comes to having an advanced Real Estate website, the pitfall that holds most of the small/mid-sized Real Estate companies back is the big gap between what can be achieved technology-wise and what most development companies can deliver. If a compa...
If you want to show property listing page in your home page, you shouldn't set WPL main page to WordPress home page. it creates below issues: * No SEF links on single porperty page etc. * Home widgets will show on single porpety page and other pages...
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