Knowledgebase
To answer your question faster, you can search our knowledgebase articles before submitting a ticket.
A GUIDE FOR USERS
Email is usually pretty reliable, but sometimes things go wonky and
messages don't get through, which can be super annoying. One problem
some users using Outlook/Exchange for their email have been running
into is not getting emails from...
Install MLS On The Fly Plugin
Once you have your API details, it is now time to add them to the MLS
On The Fly plugin.
First, Go to your Admin Dashboard and Click on Plugins:
Add MLS On The Fly plugin.
Then find MLS ON THE FLY PLUGIN and activate i...
MLS On The Fly™ is Realtyna’s core MLS service. It is powered by
our MLS Router™ API and it supports WordPress and React Next.JS
platforms.
Please note that MLS On The Fly™ has a setup fee AND a recurring
monthly fee depending on your MLS(s).
IF YOU’R...
To access WPL BIZ and renew your support, sign up on the RealtyFeed
Dashboard!
RealtyFeed is the platform where you can access and subscribe to
Realtyna’s services. Creating a user and subscribing to the WPL BIZ
package is straightforward. Just follow t...
To get API details for Demo or real MLS data, you need to sign up on
RealtyFeed Dashboard!
Check this video or read the article below:
What Is RealtyFeed Dashboard?
RealtyFeed system is Realtyna's MLS API portal. Anyone who plans to
use our MLS Router...
IMPORTANT NOTICE ABOUT WORDPRESS UPDATE
ACTION REQUIRED:
Before updating WordPress, it is imperative that you update your WPL
Pro plugin to the latest version. Failure to do so may result in
compatibility issues and potential disruptions to your website'...
MLS VERIFICATION
Using RealtyFeed Dashboard, you can verify your MLS membership. This
will pre-approve your access to MLS data and speed up MLS approval
process.
Please note that you must use the same email that you have with MLS.
TO GET STARTED, FOLL...
Realtyna's support coverage for its products extends to the following
cases at the time of validity of the support and update package:
1. Although a lot of information is available through the manuals,
documents, and knowledge-based articles, Realtyna p...
Updated Support Package Renewal Policy
Dear valued clients,
We want to inform you about changes to Realtyna's support package
renewal policy. Please review the following updates:
1. NEW CLIENT SUPPORT:
Upon purchase of any Realtyna Products, new c...
Realtyna’s widgets are designed to provide a platform that allows
designers to easily add IDX (MLS Property Search) to any website using
Javascript widgets that they can customize the settings for, copy the
code and embed into their site. We include the f...
To download the WPL Mortgage Calculator Add-on Manual from the
Realtyna server, please click Here
[http://wpl.realtyna.com/wassets/mortgage-calculator-addon.pdf]
From June 22nd 2016 Google won't provide service for key-less
requests:
http://googlegeodevelopers.blogspot.co.uk/2016/06/building-for-scale-updates-to-google.html
[http://googlegeodevelopers.blogspot.co.uk/2016/06/building-for-scale-updates-to-google.htm...
In order to improve the MLS addon synchronizing speed, we created
separate functions for importing and purging. So if you're updating
your MLS addon from v.2.5.0 to v.2.7.0, you need to add a new cronjob
from your website CPanel, otherwise expired listing...
Yes, we can provide child sites under your own domain. Your WPL
license would include unlimited installation of WPL onto the child
sites. Our support coverage would apply to your main site, not the
child sites.
See our support coverage article here:
htt...
Each WPL package contains a one-time complimentary installation
service
[https://realtyna.com/complimentary-installation-service-benefits/].
The client agrees to provide standard web hosting access with
following minimum features
[https://support.realt...
For using WPL payment system please do the followings:
CONFIGURING PAYMENT GATEWAYS
Navigate to WPL->Payments and configure your gateways. You can disable
the gateways that you don't like.
Here you can find an explanation of each option.
E-WALLET
...
WPL Comes with two default categories for images (image and floorplan)
but if you need more categories then you can add them by inserting a
simple record on [wp_prefix]_wpl_item_categories table. There are
already some records on this table for image cate...
You can tag MLS properties as Hot, Featured or remove these tags like
normal properties.
WPL is a component for WordPress, therefore it can work with any
database that WordPress supports, including MySQL and MariaDB.
For more information, please visit here: Using Alternative Database
[https://codex.wordpress.org/Using_Alternative_Databases]
For managing WPL activities, you can simply go to "Activity manager"
and manage existing activities or add new activity.
By clicking on the "Edit" icon or adding a new activity, you will see
the screenshots below:
You can set the activity parameters s...
While updating the WPL and any other WordPress plugins, you may be
faced with error messages by WordPress such as "could not copy file
......." or "could not delete ...."
These errors are not related to WPL. In some cases, to fix these
errors, you shoul...
In Organic IDX wizard, you can choose the version: TRIAL or FULL?
TRIAL VERSION Register & Import Listings
If you choose the trial version, you will see 3 steps:
* Sign Up;
* Import Listings;
* Success.
Finish the trial version wizard in ONE CL...
Hosting SLA
INTRODUCTION
The Universal Terms mentioned in this Hosting Service Agreement set
general terms and conditions of your use of Realtyna’s Hosting
Services.
DESCRIPTION OF SERVICES
WEB HOSTING: Realtyna’s Web Hosting plans your real estate...
Since WPL v3.5.1 and membership add-on v2.5.0 the Facebook login
button feature has been released. Please find the setting by the
following this path:
WordPress backend > WPL > Settings > Membership > Facebook Login and
enter the APP ID and App Secret. ...
This article is useful for those having good knowledge of php, html
and css
To do this you need to customize WPL internal views. For more
information, please check these KB articles first:
https://support.realtyna.com/index.php?/Knowledgebase/Article/...
In this KB article I'm going to teach you how create a search on a
third party theme based on Realtyna demo
site: https://wpl28.realtyna.com
How you can create a search like the image below:
PLEASE FOLLOW THE STEPS BELOW:
1- Goto WordPress backend > A...
First you need to create a Favorites widget in WPL Hidden position:
Then grab the short of this widget by clicking on "View Shortcode"
button. After that, go to WPL Activity Manager and create a new "html"
activity; then put the shortcode you've jus...
As you can see on our demo site https://wpl28.realtyna.com
[https://wpl28.realtyna.com] , WPL has particular view for each theme
.After installing third party theme in order to have look like our
demo sites view you need to enable Theme compatibility opti...
In this KB article we are going to mention about most useful WPL
shortcodes.
Before, please have a look to the KB articles below to find How does
the WPL shortcode wizard work?
[https://support.realtyna.com/index.php?/Knowledgebase/Article/View/591]
AND...
Please click here to find about WPL CRM Integration
[http://wpl.realtyna.com/wassets/WPL%20CRM%20Integration%20Manual.pdf].
You need to register here : https://spatial.ai
You can set default values in search widget by using WPL Shortcode
wizard. Add required parameters with default values in WPL shortcode.
For example, if you want to set default values for radius search you
should use below shortcode in your page.
[WPL...
The Saved search will register under your WordPress account on the
Save Search page. To visit the saved searches. Please create a page
and generate the "Save Search" short-code by click on [W]. The
short-code is [wpl_addon_save_searches].
Then you can...
There are published/unpublished button in the WPL> listing manager
that you can publish or unpublish Please visit the screenshot:
The social icons in the WPL single Property Page can be managed using
the WPL Activity Manager.
To hide/show them go to WPL->Activity Manager menu and search for
"links". Click on the edit icon of listing_links activity:
You will then see the social m...
You can find WPL Search Widget by following the path: WordPress
Backend > Appearance > Widgets > (WPL) Search
You need to Add The search widget Into " Property Listing Top"
position, In this position you will have the search widget on top of
the all p...
In order to Add a property in WPL. You need to Goto WPL > ADD
LISTING . Fill up all mandatory fields and then click on "
Finalize" button to save the property.
In order to Edit/Delete a property Goto WPL > Listing Manager:
In this section there is a se...
When entering the location data, WPL will try to detect the Geo point
of a property by sending the location text to the Google servers. Then
WPL sets the longitude and latitude automatically.
Sometimes fetched longitude and latitude is not exact so you ...
Go to the WPL settings menu and change the date format option under
the "Global" category. Please see screenshot below:
There are 2 different ways to create the WPL menus on the frontend:
1) CREATE ALL THE MENUS SEPARATELY AND LINK THE PAGES TOGETHER VIA THE
TARGET PAGE
This method is not recommended. read more ...
[https://support.realtyna.com/index.php?/Default/Knowle...
How to Use the Flex System in WordPress | Realtyna WPL Plugin
[https://vimeo.com/706879255] from realtyna
[https://vimeo.com/realtyna] on Vimeo [https://vimeo.com].
WPL uses an amazing Property Structure (FLEX) so you can add new
fields and edit/enable/...
Exporting WPL settings can help you store a copy (backup) of your
current WPL settings for future use. To do this, go to your WPL
Settings in the administration area. Below the Settings table, you
will see the Import/Export box.
You can export settings ...
You can use WPL shortcodes inside of a PHP file such as a WordPress
theme file. Use the WordPress do_shortcode() function for this. For
example, when loading a Property Listing, you should insert echo
do_shortcode('[wpl_property_listings]'); code into you...
If you have sold a property and you want to mark it as sold on your
website, there are several ways you can do this:
1- The easiest way is to purge the sold listing from your website. If
you don't want to purge it, you can delete it temporary. This way ...
WPL 1.7.0, Notification Manager has been released as well as the
"favorites widget" for PRO members and the "contact agent" activity
for both PRO and basic versions.
You can access the Notification Manager by going to
WPL->Notifications:
As shown in t...
In order to install WPL add-ons Goto WPL > Purchased Add Ons and
upload the zipped file.
In order to change settings for any WPL Activity in the Activity
Manager like Google Map, the gallery, QR Code etc, you should go to
WPL -> Activity Manager and click on the Edit icon. Then change any of
the settings to your desired setting. (See screensh...
For upgrading from WPL basic to WPL PRO you have 2 options:
- WHEN YOUR WPL BASIC DATA/CONFIGURATION IS NOT IMPORTANT FOR YOU.
In this case completely remove WPL basic plugin (using the WordPress
delete link in plugin manager) and then install the WPL ...
Our MLS Integration works like a PHP version of the RETS connector.
This means that Realtyna, as a developer, never keeps the MLS data nor
do we even have access to it. The client will use their username and
password and, if needed, we will help the clien...
By default, classic pagination loads with WPL search results pages but
you can change it to scroll pagination if you like. To activate the
scroll pagination add wplpagination="scroll" to the [WPL] or
[wpl_profile_listing] short-codes.
In the WPL by default, there are 5 tags. You cannot remove them from
the backend of WPL. But you can Edit the title or you can
disable/Enable and make them Show/Hide for the certain section.
The tags are placed in this path: WPL> Flex > Specialties.
B...
For spam protecting, WPL converts text emails to image emails and
disabled email link by default. If needed you can enable email link
using mailto option. Go to WPL->Activity manager and found
"agent_info" activities (There should be 2 or 3 activities) an...
You can add your desired fields to profile of agents in WPL using
WPL->Flex->User menu. In this guide, we're going to add a new URL
field for holding Facebook Page of the agents.
1- Open the WPL->Flex->User menu.
2- Select "URL" as field type and then...
We have developed a new feature for our Advanced Portal Search add-on
to further enhance the search options for your clients. With our new
Suggestion Search, your clients can pick a certain location parameter
and the type in their inquiries. This way, the...
If you wish to add a virtual tour to your single property page, you
can do it very easily.
When editing a property in the WPL > Listing Manager, you would need
to go to the "Video" section. Here you can add your virtual tour.
Enter a name for the title ...
Each listing/property has an alias/permalink/URL in the WPL. Lets say
this is one of your listings page:
http://wpl28.realtyna.com/properties/27133-Villa-Manhattan-New-York-New-York-United-States-3Bedrooms-1Bathroom-EUR1105/
[http://wpl28.realtyna.com/pro...
If you like to disable WordPress dashboard / Backend access for some
certain users or users by their role, You can do it using some third
party plugins. You should be able to find some here
[https://wordpress.org/plugins/search/dashboard+access/] or by
se...
The information below serves as a guide on how to add WPL views with
Divi Builder on your website.
1- Search widget
2. Property Listing and Property Show pages
3. Agent listing
4. Carousel Multi image.
1. SEARCH WIDGET.
First, you need to crea...
Featured Agents in the Home page of theme28 is a widget. It is placed
in "Top Footer Rows" widget area. If you like to edit the title of
this widget. You need to go to WP Backend -> Appearance ->Widgets ->
Top Footer Rows -> Edit the title of the widget
...
WPL shows USA by default if it couldn't find any listings in the
search results page. If you want to show another
country/state/province instead of US, you should modify default
latitude and longitude of Google Maps activity (plisting_position1
position)....
WPL generates latitude and longitude of a proeprty during inserting
location data but sometimes generated geo position is not acuurate so
you need to set it manually. For setting proeprty position you can
simply drag and drop map marker to the desired pos...
Since WPL PRO 3.1.0, we added a new layout for property details page.
You can switch to new layout by setting "Property Details Layout" to
"Layout2" from WPL > Settings > UI Customizer > Layouts > Property
Details Layout
This article describes UI Customizer options, which are available only
with WPL Pro version.
WPL UI Customizer includes lots of options, lets have a look on them.
CUSTOMIZER STATUS: enable Customizer options or disable them.
SAVE CHANGED STYLES button:...
If you want to set your desired currency in the Membership dashboard,
you need to edit the e-wallet settings in the WPL activity manager.
You can find it by following this path: WPL > Activity Manager >
ewallet > Currency in the "dashboard_button " posi...
WPL uses the default WordPress sender email/name for its
notifications. To change WordPress sender email/name, You can install
some third party plugins.
Note: If you couldn't change the email sender/name globally on
WordPress or you want to set a certai...
By default, WPL uses comma character as thousand separator of numeric
fields in search widget. If you want to change it, then you can simply
do it by adding fourth parameter into the price, area, etc. fields in
the search widget configuration.
For doing...
Using WPL Membership addon, you can change the default WordPress
login/register/forgot pages to WPL Membership pages.
You can enable this feature simply by setting USER URLS option to WPL
URLS in WPL->Settings->Membership->Users Section. We explained th...
WPL doesn't have separate option for timezone and use default timezone
of your server (For both PHP and MySQL) so you can simply change WPL
timezone by changing timezone option of WordPress. Please find this
link:
https://www.google.com/?gws_rd=ssl#q=How+...
That allows users to integrate the web applications they use. You just
need to register and choose your plan. We have our Zapier application
which has its own trigger new WPL use), All you need to do is create
Zap once. Zap is a blueprint for a task you w...
You’ll first need to create a page on your site to host your blog.
From your dashboard, navigate to PAGES --> ADD NEW.
Add a title for your page. You can call it “blog,” or give it
another name.
On the right hand side you will see several options for...
INSTALLATION
If you want to create a WordPress multilingual website, then you don't
have many choices. You can use free plugins such as Polylang,
qTranslate etc or use a premium plugin like WPML.
We strongly suggest to use WPML since it's the most comp...
To make the Search like on the Home page of the Avada Theme + WPL
demo website [https://wpl28.realtyna.com/avada/], do the next steps:
1. Go to WordPress backend > Appearance > Widgets.
2. Add WPL Search widget to "WPL Hidden" position.
3. Then add fiel...
Using WPL APS addon you can simply create property listing landing
pages and use those landing pages in your marketing campaigns or send
them to your clients via email or even create a new menu on your
website using that landing page. For using this aweso...
If you want to create a new image gallery for the Floor plan category
images, follow these steps:
1. Create a new activity with "listing gallery" type, go to the WPL
menu -> Activity Manager
Here you should select the "Position" button to choose where...
If you want to change texts and placeholders of WPL notifications, you
can simply do it using WPL -> Notifications menu and edit your desired
notifications. You're able to rewrite the default texts, include your
own texts to the emails and also change pos...
WPL is a modular system. To manage its activities go to WPL->Activity
manager menu. To disable Google Maps activity on listing pages, locate
Google Maps activities and disable the activity that is assigned to
the listing position. Please see screenshot be...
If you want to disable all WPL notifications for a certain user, you
can uncheck "Receive Notifications" access for that user. For this
navigate to WPL->User Manager and then edit your desired user. Please
find below screenshot.
In WPL PRO, when you edit an activity you're able to hide or show that
activity in certain pages. Please check following figures:
By default WordPress shows all of search widget in all of pages (If
the sidebar called on all pages) so if you want to show some certain
widgets into certain pages you should use a third party plugin named
Display Widgets [https://wordpress.org/plugins/di...
This slider is a "Carousel Widget" with "Multi image" layout. In order
to display it on your website you need to go to the WP Backend ->
Appearance -> Widgets -> drag and drop (WPL) Carousel to a widget
area. Then open the widget's options and set the Lay...
Since WPL3.5.1 we have added a new system for running WPL Cron-jobs.
WPL has some tasks (jobs) that should be run regularly. By default we
will run them on the background when someone visits details page of
one property on your website. So it large scal...
To enable the register button beside the login, please follow this
path:
WordPress Backend > Settings > General > And check the Membership >
Anyone can register.
If your WordPress is multi-site installation, you can enable the
register button, by this...
Enabling the theme compatibility is very simple. You just need to set
its option to Enabled from WPL -> Settings -> Global path. Please find
following figure.
WPL has contact forms that you can enable using the activity manager
of WPL. They are located on the Property page and the Profile Page.
After enabling them, you will see contact forms in the single property
pages and profile show pages:
Note: These a...
If you want to share a property on Facebook, Twitter, Google+,
Pinterest etc. You can enable social share links on listing_links
activity of WPL (pshow layout). Please find following screenshots:
Since WPL 3.3.1 a new feature has been added to the WPL settings. You
can enable/disable the property listing cursor hover effect.
To do so, Please follow this path: WPL > Settings > UI Customizer >
Listing Settings > Listing picture mouseover effect
...
Sometimes maybe you see a message on the property listing page which
doesn't allow to show the list of properties. This message is " NO
PROFILE FOUND OR IT'S NOT AVAILABLE, NOW!"
To fix this issue, Please check " Parent" page on that specific page.
Go t...
This issue appeared in version 3.2.0 and it will be fixed in the next
version of plugin.
In order to fix this issue in the version 3.2.0 you need to insert
next code into your site:
[itemprop="description"],[itemprop="description"] p
{
text-transform:...
If you receive a "NEW LISTING" email notification with a disorganized
image style. It's an issue in the WPL Email Notification Gallery.
How to fix it?
Please GOTO WPL > Activity manager > Listing_Gallery > EMAIL
NOTIFICATION in the position "WPL_PROPERT...
WordPress removed one of its JS libraries in version 5.5. We're
working to release a patch for WPL to work even without this JS
library but till that time you can install following plugin as a fix.
jQuery Migrate Helper
[https://wordpress.org/plugins/ena...
To be fully compatible with WordPress translation project we did some
changes on WPL text domain and strings since 4.4.0
If you have a multi-lingual website and you translated the language
files yourself you may face some issues after upgrading to latest
...
For getting a Bing Maps key, please follow below steps:
1- Open https://www.bingmapsportal.com/
[https://www.bingmapsportal.com/] website and click sign in button.
2- If you have a live.com account, login with your live account
otherwise create a new ...
Since June 2016, Using Google Maps (on public websites) requires an
API key. Here we explain how to get one and set it in the right place
at the WPL.
** NOTE: WHEN YOU GET YOUR GOOGLE MAPS API KEY, YOU CAN SET YOUR
DAILY QUOTA FOR QUERIES IN THE GOOGLE A...
If you want to add embed code in the video box on the Property Wizard
page, please follow this instruction.
1. Find your video on www.youtube.com [http://www.youtube.com]
2. In the popup window you will find the embed code.
3. Edit your property or ...
If you want to hide the "Listing Visit" from search result pages, you
can simply disable the "Show Listing Visits" option from
WPL->Settings->Global->Listings.
WordPress has a powerful toolbar on frontend but sometimes you like to
hide it for your website logged in users or agents. It's not something
that can be done by WPL but you can use some third party plugins for
hiding the toolbar.
You can find many thir...
For WPL3.1.0 (Both PRO and Basic users), you can insert 2 different
price ranges in the search widget. One is for listings for sale, the
other is for rental listings. For this, please click the "View Fields"
button of WPL search widget and then edit the p...
There are two ways to add sample properties in WPL: Simple and
Advanced.
The Simple way is to use the integrated feature that is available
under WPL Settings in backend. By clicking on "Add Sample Properties",
you will get up to 6 random properties adde...
WPL generates shortcodes that are included inside of property
description. It doesn't matter if you use WPL basic or WPL PRO, you
can simply put your desired shortcode into the simple textarea field
or HTML editor.
Note: Don't insert WPL shortcodes insi...
You need to download your WPL REST API plugin from Billing account
[https://realtyna.com/].
In order to install WPL REST API plugin, Please GOTO WordPress >
plugins > Add new > and then upload the zipped file.
After uploading plugin you need to do co...
You should go to WPL -> Activity manager, Then edit Walk Score from
the list and set "width" to "100%". If you set the layout as "None"
the walk score layout will change dynamically based on the device
size.
Since WPL 3.3.0 You can add new data categories or manage existing
ones for different entities/kinds of WPL. For this, you can navigate
to WPL->Flex->Category Management. Please check following figure:
You can edit existing categories' names, change the...
If you want to hide/show certain fields for certain users, you can use
field access feature of WPL Membership addon.
Please navigate to WPL->Flex and edit your desired field. You will see
an "Access" section in the bottom of edit screen. using this opti...
How to Make Default Result Views for WPL [https://vimeo.com/715129720]
from realtyna [https://vimeo.com/realtyna] on Vimeo
[https://vimeo.com].
Since WPL 2.0.0, we have added a style switcher to the property
listing view of WPL, so visitors can switch b...
WPL Franchise addon uses WordPress multi-site feature for creating
child websites. If you want to map a domain to one of your child
websites it can be simply done using some third party plugins and some
configurations.
You can simply search about "WordP...
WPL is designed with SEO in mind and offers numerous features to
enhance the visibility of your WPL views. In this guide, we'll walk
you through optimizing SEO on WPL in an easy-to-understand manner. If
you need to optimize other parts of your website, su...
There are many factors that you should consider for speeding up your
website.
HOST/SERVER SIDE
1- Don't use shared hosts if fast speed is very important for you. A
dedicated server, VPS or Cloud host (Based on your budget) can be good
choices for speed...
To purge all Unfinalized property, Please follow this path:
WordPress Backend > WPL > Settings> Maintenance > select the " Purge
unfinalized listings" and click on " Clear" button,
If you want to receive a notification whenever a new listing is
submitted on your website, you can simply enable "New Listing"
notification in the WPL->Notifications menu. Please check following
figure:
For removing the country name from property location, please follow
this path:
WPL > Setting > Locations > Property Pattern > remove [location1_name]
If you want to remove the country name from user location you need to
remove the [location1_name] from...
WPL Membership addon has a feature to set an expiry date for each
membership and users so users subscription will expire after a while
and their listings will disappear from the active listings. If you
want to manually renew a user subscription, you can s...
WPL stores the property page views and you can see the total page
views in the WPL->Listing Manager menu by hovering cursor on the Add
Date of property.
As another solution, you can enable PROPERTY STATS activity from
WPL->Activity Manager menu to see so...
WPL is a multi unit system which means you can have more than 1 unit
for area, length, volume and prices. If two or more unit were enabled
for area field on WPL->Data Structure->"Unit Manager" then all of the
units will show on search widget by default as...
With setup mail forwarders you can forward incoming emails to your
host to another account (Like Gmail, etc.)
1. Please login into your cPanel, and open the "Forwarders".
2. To setup a new forwarder choose the "Add Forwarder".
3. In this page,
Ple...
The first slide in the home page is the "Carousel Widget". You can
find it by following this path:
WP Backend >Appearance >Widgets >Carousel >(WPL) Carousel
If you would like to show your desire property in the "Carousel
Widget", you will need to enter...
Normally, Agent's email on the property details page shows as an
image. If you would like to change it to plain text. Please Goto WPL
> Settings > Global > Users
and select in Profile email type: text
You can hide list view of a listing page by adding wplplv="0" to the
page shortcode. For example the [WPL] shortcode will be [WPL
wplplv="0"] This way, only Map view shows on listing page.
In order to change Sort option's style to Dropdown, Please Goto WPL >
Settings > UI Customizer> and change the type to "Dropdown". As you
see the snapshot below:
Since WPL3.3.0, we added an option to show/hide property tags on
gallery activities and carousel widget.
If you updated your WPL to latest version, then you're able to show
the property tags on your desired section or even hide them if you
don't like to...
If prices on your website have decimal values, they get rounded up or
down by default but you can disable this feature and show the decimal
values. To enable showing decimal values, you should set the "Decimal
Separator" to point or comma in WPL->Data Str...
By default, in WPL search results pages when visitors try to sort the
listings by another sort option, or they decide to navigate to other
search results pages, their page will refresh to load new results. You
may don't like it and like to use another smo...
Since WPL Pro 3.3.0 version a new feature has been added that you are
be able to sort the property listing by the property type and listing
type.
To enable it, please follow this path: WPL > Data structure > Sort
Options > and enable the "Advanced Prope...
If you're going to speed up property details page on your website
more, please check the following items.
1- Speed of property details page highly depends to number of images
that you added for a listing. Some clients have 30 - 80 images for a
listing. ...
When the MySQL strict mode is one, you may experience some unexpected
issues with WPL (and some other well known web applications)
Please follow mentioned instruction to turn it off.
First, you should have SSH access to your Server, and login into it....
To update your PRO plugin to the latest version, go to the WPL
dashboard, enter your Realtyna Billing Credentials and click on the
update icon of PRO addon.
1. Insert the username and password of your Realtyna billing account
(http://billing.realtyna.co...
To upload new map marker in WPL, Please follow this path:
WordPress Backend> WPL > Data structure > Listing Types
Upload the new Map Marker:
Assign the Map Marker to the Listing Types:
It will save after a second and the page will reload:
EARN MONEY
Since WPL 4.4.2 we added a signature in the bottom of search results
and property details pages. You can use this great option to earn
money by referring customers to Realtyna website. You need to register
as an affiliate [https://realtyna.co...
Since WPL3.5.0, You can use WPL Modules in Divi Page builder if you're
using Divi Theme (or Divi Builder plugin without its theme). This
feature is included in WPL Basic and WPL PRO so all of WPL users can
use it.
In the Divi backend page editor, Try to...
Since WPL3.5.0 you can use WPL Elements in WPBakery (a famous Page
Builder plugin). It doesn't matter if you're Basic user or Pro user,
this feature is included for both of users.
WPL WPBakery Elements are available in addition to other
WPBakery element...
After installing WPL Lite or CRM Unlimited add-on through WPL
dashboard, You need to create 2 pages in the WordPress > Pages.
Consider one page for CRM Contact form and insert this shortcode
inside this page: [wpl_addon_crm_form]
And consider another pa...
WPL sends the contact form email to the WordPress email of the agent,
not the main email or secondary email of the agent.
1- If you didn't receive any notification, the first reason is you
might check the wrong email. Please check the WordPress email of...
Please do the following if you see the Google map error even after
inserting the Google API keys:
1- Make sure your WPL plug is updated to the latest version.
2- Make sure you inserted the API keys correctly.
3- Make sure your website domain is inse...
Here is the comparison between a modified system and the original core
of WPL:
A: Original Developer SDK (Software Development Kit) Platform based on
WPL
B: Altered Non-Standard Code Platform (newbie system)
There are several factors you should consid...
WPL is a normal WordPress plugin and it can work with any WordPress
template that has enough space to publish and render WPL Widgets.
You can use Template design documentations on the net (and CSS
design). You can override the WPL on your desired theme. ...
INSTALLATION
Download WPL Facebook from your billing account. How to download
products from billing?
Install Add-on through WPL dashboard > Purchased add-on. Then Facebook
feature going to appear under the WPL menu.
In the facebook add-on dashboard. In...
This can have several causes listed below:
1- Your property is not finalized, not confirmed or deleted temporary.
2- Property expired (For membership addon).
After expiring a user membership subscription his/her properties will
be expired and do not...
We received a report from one of our clients that his database size is
very high and he has to upgrade his host to be able to keep the
database! After some checks he found that the trimming feature for
MySQL binary logs wasn't enable on his server and it ...
ORGANIC IDX TERMS AND CONDITIONS
This Agreement specifies the terms, conditions, and definitions of
Realtyna’s Organic IDX integration Service
[https://realtyna.com/wordpress-idx/]. This document will also outline
Realtyna’s procedures, requirements, and...
We are currently building a catalogue in WPL Pro that will provide you
with the opportunity to translate your Realtyna website platform into
the language of your choice at no cost!
Please see our catalogue below and check if we have your preferred
langu...
Sometime you couldn't see the fresh version of your website due to a
cache issue on your browser or on your server. You can remove the
cache using these following solutions:
1- Open the page and try a force refresh (Normally Ctrl+F5 or Ctrl+R).
2- Open t...
You can have the option to use High-Performance Realtyna Hosting for
your project which is super optimized for Realtyna products
http://hosting.realtyna.com [http://hosting.realtyna.com] or use your
own web hosting provider.
Please note that for some of ...
You can find two of WPL Technical Manuals in following links. These
documents are written for developers so if you don't have technical
knowledge then simply ignore this article.
DATABASE DOCUMENTATION
https://drive.google.com/file/d/1xebLaJqLsxmrRoeU...
After adding a new field in the WPL > Flex menu. If you want to make
visible the field in the search widget options, you need to set "
Search widget" option to " show". You can find this option by click on
the edit icon in the related field. Please visit ...
Please watch this video to find how to Get Google API key
[https://www.youtube.com/watch?v=wA-1lWeRLmk&feature=youtu.be]
1- Save Search
2- Drawing search by Circle/Polygon
3- Creating Landing page
4-Checked/Unchecked update map search
5- Property Preview on Map
6- leaflet Map
7- Real-time search result
9- Show the number of property on each search result.
10- New listing No...
Moving a website with MLS listings from WPL Pro is no from moving a
regular Wordpress website.
The only is that in most cases, a website with WPL MLS listings will
be much larger in size.
First, before moving the website, please make sure the new server...
When you receive the error message "Location data is mandatory," this
means that you need to at least insert a Country and State before you
can finalize your property.
Please note that inserting an accurate address is very important in
the WPL functiona...
Default latitude, longitude and zoom level are used when there is no
property. If WPL locates a property, it will set the map center and
zoom level intelligently otherwise it will use default latitude and
default longitude as center of Google Map.
Note:...
The Listing Stats menu provides statistics about your properties and
number of visits each one had. You will also see CRM Requests stats if
you have CRM Addon installed:
NOTE: In case you have Franchise Addon installed too, you will be able
to see all t...
The Client Side API Key is used for frontend Google Map activity and
related functionalities, while the Server Side API Key is for WPL's
internal uses of Google Map services (for fetching property pinpoints,
etc).
Please note that for the Server Side AP...
There are 2 title fields in WPL. One for property page title that
appears on page title of single porperty page and one for property
title that appears in most of views such as listing pages, infowindow,
carousels, single property page etc.
WPL is SEO friendly itself and has many features for improving SEO on
the WPL views so you don't need to install any plugins for improving
WPL SEO but you're free to install an SEO plugin for other sections of
your website like blog, pages, etc.
We don'...
A site with 50,000-100,000 properties will require a dedicated server
along with:
2 MB for each property
500 GB hard drive
2 GB Ram
To download the Brokerage Add-on Manual from the Realtyna server,
please click here.
[http://wpl.realtyna.com/wassets/brokerage-addon.pdf]
To download the WPL Calendar Add-on Manual from the Realtyna server,
please click here
[http://wpl.realtyna.com/wassets/calendar-addon.pdf].
To download the WPL Multi Agents Manual from the Realtyna server,
please click here
[http://wpl.realtyna.com/wassets/multi-agents-addon.pdf].
To download the Property Analytics Add-on Manual from the Realtyna
server, please click here.
[http://wpl.realtyna.com/wassets/property-analytics-addon.pdf]
To download the RETS Add-on Manual from the Realtyna server, please
click here. [http://wpl.realtyna.com/wassets/rets-addon.pdf]
To download the SMS Add-On Manual from the Realtyna server, please
click here [http://wpl.realtyna.com/wassets/sms-addon.pdf].
To download the Spatial Integration Add-on manual from the Realtyna
server, please click here.
[http://wpl.realtyna.com/wassets/Spatial%20Addon%20Manual.pdf]
To download the User Analytics Add-on Manual from the Realtyna server,
please click here.
[https://wpl.realtyna.com/wassets/market-reports-addon.pdf]
To download the Yelp Integration Add-on Manual from the Realtyna
server, please click here.
[http://wpl.realtyna.com/wassets/yelp-addon.pdf]
Since WordPress 5, the author team released a new block editor named
Gutenberg instead of the classic editor.
If you don't want to use block editor and prefer the classic editor
you can install the following plugin on your website and activate it.
Then y...
Facebook fetches the data of page using some meta tags named open
graph tags. WPL Generates the open graph tags of property details
pages correctly but sometimes there are some other plugins on websites
that include wrong open graph tags before WPL Open G...
NOTE: The instruction provided below is technical, and if you are not
a developer or a technical person, then please consult with your
hosting provider.
This issue happens because of the "ft_min_word_len" variable in your
server's MySQL Configurations.
...
If you check WPL->Settings->Global section, you will see two fields
for inserting Google API Keys.
* The first API key used for frontend functions so you should
restrict the key via domains because it's a public key and other users
can see your key.
...
If you uploaded the images on backend Add/Edit Listing menu and they
are shown just fine on this menu but they're not shown on the
frontend, then please check the followings:
1- Make sure the gallery activities are enabled.
Navigate to WPL->Activity M...
When it comes to having an advanced Real Estate website, the pitfall
that holds most of the small/mid-sized Real Estate companies back is
the big gap between what can be achieved technology-wise and what most
development companies can deliver.
If a compa...
Walk Score had stopped providing map access to its Walk Score widget.
Therefore, the map is no longer supported in WPL's Walk Score
Activity. However the widget will still show the scores like the image
shown below.
Note that optionally, you may want to...
Find the screenshots below with widget areas and activity positions
for the WPL views.
1. Property listing page
2. Property details page Default layout
3. Property details page Layout2
4. Neighborhood details page (for Neighborhood add-on only)
...
WPL tries to automatically convert the property addresses to geo point
(latitude and longitude). If it's not converting the addresses to geo
point let's try the following items to fix it.
1- WPL uses Google geocoding API so please make sure that you enab...
If you want to show property listing page in your home page, you
shouldn't set WPL main page to WordPress home page. it creates below
issues:
* No SEF links on single porperty page etc.
* Home widgets will show on single porpety page and other pages...
It is list of WPL / Realtyna Themes cookies for complying to EU cookie
law.
WPL AND ADDONS
* FAVORITE_LISTINGS It used for storing favorite listings of
visitor. Its duration is 30 days.
* WPL_UNIT[1 - 4] it used for storing selected unit of visitor...
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