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Email Delivery Issues with Outlook/Exchange: 
Posted by Amir E. on 17 April 2024 07:21 AM

A Guide for Users

Email is usually pretty reliable, but sometimes things go wonky and messages don't get through, which can be super annoying. One problem some users using Outlook/Exchange for their email have been running into is not getting emails from certain senders.

If you do a quick search online, you'll find loads of people talking about this issue. It's definitely something we want to sort out, so let's dig into it to figure out what's going on and how to fix it.

Our team is on it, looking into these problems to get to the bottom of things. But it's also important to give you some tips on what you can do to help deal with the situation.

After checking things out, we've found that the emails are leaving our end just fine. So it seems like the issue might be with the settings on the recipient's email server. That means it's a good idea for users to 

  • have a look at those settings and maybe make some tweaks to make sure emails get through smoothly.
  • Make sure their mailbox capacity hasn't reached its limit.
  • add "" to your email's list of trusted contacts. This could help prevent any interruptions in getting your emails. It's a simple step, but it could make a big difference in keeping communication flowing smoothly.
Here is a quide to some of the most common issues with Outlook:

If you need more info or help, don't hesitate to reach out to our support team. We're here to help sort out any email troubles you might be having.

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