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Knowledgebase : WPL
 

Realtyna's support coverage for its products extends to the following cases at the time of validity of the support and update package: 1. Although a lot of information is available through the manuals, documents, and knowledge-based articles, Realtyna p...
From June 22nd 2016 Google won't provide service for key-less requests: http://googlegeodevelopers.blogspot.co.uk/2016/06/building-for-scale-updates-to-google.html [http://googlegeodevelopers.blogspot.co.uk/2016/06/building-for-scale-updates-to-google.htm...
For managing WPL activities, you can simply go to "Activity manager" and manage existing activities or add new activity. By clicking on the "Edit" icon or adding a new activity, you will see the screenshots below: You can set the activity parameters s...
While updating the WPL and any other WordPress plugins, you may be faced with error messages by WordPress such as "could not copy file ......." or "could not delete ...." These errors are not related to WPL. In some cases, to fix these errors, you shoul...
To download your purchased products, please login into http://billing.realtyna.com/ [http://billing.realtyna.com/] with your billing account and then follow the steps below:
The social icons in the WPL single Property Page can be managed using the WPL Activity Manager. To hide/show them go to WPL->Activity Manager menu and search for "links". Click on the edit icon of listing_links activity: You will then see the social m...
When entering the location data, WPL will try to detect the Geo point of a property by sending the location text to the Google servers. Then WPL sets the longitude and latitude automatically. Sometimes fetched longitude and latitude is not exact so you ...
Go to the WPL settings menu and change the date format option under the "Global" category. Please see screenshot below:
There are 2 different ways to create the WPL menus on the frontend: 1) CREATE ALL THE MENUS SEPARATELY AND LINK THE PAGES TOGETHER VIA THE TARGET PAGE This method is not recommended. read more ... [https://support.realtyna.com/index.php?/Default/Knowle...
WPL uses an amazing Property Structure (FLEX) so you can add new fields and edit/enable/disable/delete the current fields. You can also make some fields mandatory, or change the sorting of the fields. Please see the screenshot below: For adding new fi...
Exporting WPL settings can help you store a copy (backup) of your current WPL settings for future use. To do this, go to your WPL Settings in the administration area. Below the Settings table, you will see the Import/Export box. You can export settings ...
You can use WPL shortcodes inside of a PHP file such as a WordPress theme file. Use the WordPress do_shortcode() function for this. For example, when loading a Property Listing, you should insert echo do_shortcode('[wpl_property_listings]'); code into you...
If you have sold a property and you want to mark it as sold on your website, there are several ways you can do this: 1- The easiest way is to purge the sold listing from your website. If you don't want to purge it, you can delete it temporary. This way ...
If you have ever encountered an error box just like the following image on top of your website: Then all you have to is to go to you WPL Backend > Settings > UI Customizer, and click on "Save Changed Styles" button, as illustrated below:
WPL 1.7.0, Notification Manager has been released as well as the "favorites widget" for PRO members and the "contact agent" activity for both PRO and basic versions. You can access the Notification Manager by going to WPL->Notifications: As shown in t...
You can apply your styles on WPL views, widgets and activities in 4 ways. The first way is the recommended and best way to do so. If you choose to do it one of the other ways, we strongly recommend that before the process, create a back-up from your files...
In order to change settings for any WPL Activity in the Activity Manager like Google Map, the gallery, QR Code etc, you should go to WPL -> Activity Manager and click on the Edit icon. Then change any of the settings to your desired setting. (See screensh...
For upgrading from WPL basic to WPL PRO you have 2 options: - WHEN YOUR WPL BASIC DATA/CONFIGURATION IS NOT IMPORTANT FOR YOU. In this case completely remove WPL basic plugin (using the WordPress delete link in plugin manager) and then install the WPL ...
For spam protecting, WPL converts text emails to image emails and disabled email link by default. If needed you can enable email link using mailto option. Go to WPL->Activity manager and found "agent_info" activities (There should be 2 or 3 activities) an...
In our new WPL release we have added a new feature to the search widget that enables you to easily add fields in or out of the hidden section option. Please see below for the description: * Go to Appearance->Widgets and click on "View Fields": * Ad...
Each listing/property has an alias/permalink/url in the WPL. Lets say this is one of your listings page: http://wpl28.realtyna.com/properties/27133-Villa-Manhattan-New-York-New-York-United-States-3Bedrooms-1Bathroom-EUR1105/ [http://wpl28.realtyna.com/pro...
WPL shows USA by default if it couldn't find any listings in the search results page. If you want to show another country/state/province instead of US, you should modify default latitude and longitude of Google Maps activity (plisting_position1 position)....
WPL generates latitude and longitude of a proeprty during inserting location data but sometimes generated geo position is not acuurate so you need to set it manually. For setting proeprty position you can simply drag and drop map marker to the desired pos...
Since WPL PRO 3.1.0, we added a new layout for property details page. You can switch to new layout by setting "Property Details Layout" to "Layout2" from WPL > Settings > UI Customizer > Layouts > Property Details Layout
WPL uses the default WordPress sender email/name for its notifications. To change WordPress sender email/name, You can install some third party plugins. Note: If you couldn't change the email sender/name globally on WordPress or you want to set a certai...
WPL doesn't have separate option for timezone and use default timezone of your server (For both PHP and MySQL) so you can simply change WPL timezone by changing timezone option of WordPress. Please find this link: https://www.google.com/?gws_rd=ssl#q=How+...
WPL is a modular system. To manage its activities go to WPL->Activity manager menu. To disable Google Maps activity on listing pages, locate Google Maps activities and disable the activity that is assigned to the listing position. Please see screenshot be...
If you want to disable all WPL notifications for a certain user, you can uncheck "Receive Notifications" access for that user. For this navigate to WPL->User Manager and then edit your desired user. Please find below screenshot.
In WPL PRO, when you edit an activity you're able to hide or show that activity in certain pages. Please check following figures:
By default WordPress shows all of search widget in all of pages (If the sidebar called on all pages) so if you want to show some certain widgets into certain pages you should use a third party plugin named Display Widgets [https://wordpress.org/plugins/di...
To enable the register button beside the login, please follow this path: WordPress Backend > Settings > General > And check the Membership > Anyone can register. If your WordPress is multi-site installation, you can enable the register button, by this...
WPL has contact forms that you can enable using the activity manager of WPL. They are located on the Property page and the Profile Page. After enabling them, you will see contact forms in the single property pages and profile show pages: Note: These a...
If you want to share a property on Facebook, Twitter, Google+, Pinterest etc. You can enable social share links on listing_links activity of WPL (pshow layout). Please find following screenshots:
For getting a Bing Maps key, please follow below steps: 1- Open https://www.bingmapsportal.com/ [https://www.bingmapsportal.com/] website and click sign in button. 2- If you have a live.com account, login with your live account otherwise create a new ...
Since 22nd June 2016, Using Google Maps requires an API key. In this article we would show you how to get one and set it in the right place at the WPL. 1. Please login into your google account and follow this link [https://developers.google.com/maps/d...
For WPL3.1.0 (Both PRO and Basic users), you can insert 2 different price ranges in the search widget. One is for listings for sale, the other is for rental listings. For this, please click the "View Fields" button of WPL search widget and then edit the p...
WPL has an add-on for inserting dummy data (Sample Properties). You can download it from this link: http://wpl.realtyna.com/wassets/sample-addon.zip [http://wpl.realtyna.com/wassets/sample-addon.zip] After downloading, you can install it on your WPL PRO...
WPL generates shortcodes that are included inside of property description. It doesn't matter if you use WPL basic or WPL PRO, you can simply put your desired shortcode into the simple textarea field or HTML editor. Note: Don't insert WPL shortcodes insi...
You should go to WPL -> Activity manager, Then edit Walk Score from the list and set "width" to "100%". If you set the layout as "None" the walk score layout will change dynamically based on the device size.
Since WPL 2.0.0, we added a style switcher to the property listing view of WPL so visitors can switch between list and grid styles. The default value of the style switcher is "Grid" but you can change it by placing a key "value" text into the WPL shortc...
WPL Franchise addon uses WordPress multi-site feature for creating child websites. If you want to map a domain to one of your child websites it can be simply done using some third party plugins and some configurations. You can simply search about "WordP...
There are many factors that you should consider for speeding up your website. HOST/SERVER SIDE 1- Don't use shared hosts if fast speed is very important for you. A dedicated server, VPS or Cloud host (Based on your budget) can be good choices for speed...
If you want to receive a notification whenever a new listing is submitted on your website, you can simply enable "New Listing" notification in the WPL->Notifications menu. Please check following figure:
You can hide list view of a listing page by adding wplplv="0" to the page shortcode. For example the [WPL] shortcode will be [WPL wplplv="0"] This way, only Map view shows on listing page.
For using WPL payment system please do the followings: CONFIGURING PAYMENT GATEWAYS Navigate to WPL->Payments and configure your gateways. You can disable the gateways that you don't like. Here you can find explanation for each option. E-WALLET St...
To update your PRO plugin to the latest version, go to the WPL dashboard, enter your Realtyna Billing Credentials and click on the update icon of PRO addon. 1. Insert the username and password of your Realtyna billing account (http://billing.realtyna.co...
WPL sends the contact form email to WordPress email of agent not main email or secondary email of agent. 1- If you didn't receive any notification, the first reason is you might check wrong email. Please check WordPress email of agent. 2- Check Spam/J...
Please do the followings if you see the Google map error even after inserting Google API key: 1- Make sure your WPL is updated at-least to version 3.2.0 2- Make sure you inserted the API key correctly. 3- Make sure your website domain is inserted in...
This can have several causes listed below: 1- Your property is not finalized, not confirmed or deleted temporary. 2- Property expired (For membership addon). After expiring a user membership subscription his/her properties will be expired and do not...
Below is a list of systems that work with WPL: * Linux Host * Apache Server 2.x.x or higher (or other standard web servers such as Nginx or Light Speed etc.) * PHP 5.4.x or higher * MySQL 5.x.x or higher * MySQL STRICT_TRANS_TABLES must be off...
When you receive the error message "Location data is mandatory," this means that you need to at least insert a Country and State before you can finalize your property. Please note that inserting an accurate address is very important in the WPL functiona...
Default latitude, longitude and zoom level are used when there is no property. If WPL locates a property, it will set the map center and zoom level intelligently otherwise it will use default latitude and default longitude as center of Google Map. Note:...
There are 2 title fields in WPL. One for property page title that appears on page title of single porperty page and one for property title that appears in most of views such as listing pages, infowindow, carousels, single property page etc.
Download the latest version of the Realtyna WPL CRM Manual [http://wpl.realtyna.com/wassets/crm-addon.pdf]. Remember: CRM is not part of the WPL Core, it is an add-on for WPL.
If you want to show property listing page in your home page, you shouldn't set WPL main page to WordPress home page. it creates below issues: * No SEF links on single porperty page etc. * Home widgets will show on single porpety page and other pages...